The Role of Business Intelligence in Developing Governance in Non-Governmental Organizations Operating in Southern Palestinian Governorates
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Abstract
The study aimed to identify business intelligence in its dimensions (Data Reliability, Information Technology, Competitive Intelligence, Analytical Ability, Business Management Performance, and Instant Analytical Processing) and its role in developing governance in NGOs operating in Southern Palestinian Governorates. The study used the descriptive analytical approach. A structured questionnaire to collect data that contributes to the development of the objectives of the study. The study population consists of employees in NGOs in Southern Palestinian Governorates, numbering (1245) employees. A random sample was used to collect data from the study population, as the sample reached (184) individuals.
The results of the study showed that the general estimate of business intelligence it came with a high level and a relative weight (90.49%), and the governance axis came with a high degree as well, with a relative weight (92.94%). Business as follows: (Data Reliability, Information Technology, Competitive Intelligence, Analytical Ability, Business Management Performance, Real-Time Analytical Processing).
The study presented a set of recommendations, the most important of which are: the need for the organization to use modern technological systems to analyze and make its own reports, to work on employing the use of business intelligence techniques in detecting new competitors, and predicting their strategies.
The study presented a set of recommendations, the most important of which are: the need for the organization to use modern technological systems to analyze and make its own reports, to work on employing the use of business intelligence techniques in detecting new competitors, and predicting their strategies, the need for the organization to disclose its administrative activities to employees in order to reinforce the principal Transparency.
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Business Intelligence, Governance, NGOs, Southern Governorates, Palestine.
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