Assessing Document Management Practices and Challenges in Zambian Academic Libraries: A Descriptive Survey
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Abstract
This pilot study assesses Zambian academic libraries' document management practices and challenges. It investigates the effectiveness of current practices, identifies challenges faced by these libraries, explores the preferences of academic library professionals regarding document management systems, and provides recommendations for improvement. A cross-sectional research design was employed, utilizing a quantitative approach. Data was collected from 22 Zambian academic library professionals through a comprehensive questionnaire. The data was processed and analyzed using statistical methods, including means and standard deviations, to evaluate document management practices and challenges. The study reveals that Zambian academic libraries effectively organize documents (mean score: 4.27) but face challenges, including a need for digitization support (mean score: 4.18) and increased budget and personnel (mean score: 4.13). Digital repositories are commonly used, but integration with other library tools and accessibility for disabled users need improvement. This pilot study provides valuable insights into document management practices and challenges specific to Zambian academic libraries. It is a foundation for enhancing document management strategies in these libraries, potentially leading to increased efficiency and improved user experiences. The study also offers a model for similar investigations in other regions, promoting collaborative efforts to enhance document management in academic libraries globally.
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Academic Libraries Zambia, Document Management, Archival Management, Preservation, Library Document Organization, Challenges in Document Management.
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