The Impact of Smart City Applications on Enhancing the Quality of University Education
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Abstract
The study aimed to investigate the impact of smart city applications on enhancing the quality of university education by examining the reality of employing smart technologies and digital infrastructure in Jordanian universities, and their role in developing the educational environment and improving the efficiency of academic and administrative performance. The study adopted the descriptive-analytical approach due to its suitability to the nature and objectives of the research. A questionnaire was designed consisting of a set of items measuring the dimensions of smart city applications (such as digital infrastructure, smart data management, smart education, and digital university services), in addition to the level of quality of university education in terms of efficiency, effectiveness, academic satisfaction, and sustainable development. The study sample consisted of (350) faculty members who were randomly selected from Jordanian universities. The results revealed a positive and statistically significant impact of smart city applications on enhancing the quality of university education. The findings indicated that the integrated use of smart technologies—such as electronic learning management systems, digital transformation of university services, and smart interconnection among academic institutions—effectively contributes to improving academic performance efficiency and enhancing the quality of educational outcomes. The results also showed that the dimensions of digital infrastructure and smart data management had the greatest impact on improving the quality of education. The study recommended that universities adopt smart city strategies within their development plans, enhance investment in digital technologies and smart infrastructure, and train faculty members and students on employing smart city tools in education. It also emphasized activating partnerships with technology institutions to develop innovative educational solutions that support sustainability and quality in higher education
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Smart cities, quality of university education, infrastructure, smart technologies

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