OPTIMIZING CLOUD ERP IMPLEMENTATION IN NON-PROFIT ORGANIZATIONS: CHALLENGES, SUCCESS FACTORS, AND STRATEGIC APPROACHES CASE STUDY: IRC ORGANIZATION YEMEN

Abstract

This research investigates the potential advantages and obstacles associated with deploying cloud-based Enterprise Resource Planning (ERP) systems in non-profit organizations, with a particular emphasis on the International Rescue Committee (IRC). The study seeks to understand how cloud ERP solutions can boost operational efficiency, simplify workflows, and enhance resource allocation in non-profits, which often grapple with distinct challenges such as tight financial constraints, donor-imposed regulations, and intricate operational needs.

Employing a mixed-methods methodology, the research gathered both qualitative and quantitative data from IRC staff and key stakeholders. The results indicate notable benefits, such as enhanced accessibility, scalability, and centralized data management provided by cloud ERP systems. Nonetheless, the study also identifies several hurdles, including substantial upfront implementation expenses, employee resistance to change, and apprehensions regarding data security and regulatory compliance The study concludes by offering recommendations to mitigate these challenges, underscoring the importance of effective change management, comprehensive training initiatives, and reliable vendor assistance to facilitate successful implementation. These findings aim to enrich the broader discourse on how non-profit organizations can harness cloud ERP systems to streamline their operations and amplify their impact.