The Role of Digital Leadership on Digital Transformation in the Palestinian Governmental Sector
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Abstract
This study investigates the role of digital leadership in driving digital transformation within the Palestinian governmental sector, utilizing a descriptive and analytical approach. The research focused on 22 ministries within Palestine's governmental sector, targeting employees in senior and top-management positions. A stratified, systematic random sampling method was employed in two stages: in the first stage, a random stratified sample of 10 ministries was selected, and in the second, a simple random sample was drawn from the employees within these ministries, yielding a final sample size of 330 participants. Data were collected via a questionnaire, with 330 questionnaires distributed, 284 returned, and 46 excluded due to incomplete responses.
The study’s findings indicate that both the overall level of digital leadership and digital transformation within the sector are moderate. Additionally, the level of innovative leadership was found to be higher than supportive leadership, though both remained at moderate levels. Among the pillars of digital transformation, the following were also moderate, listed in descending order: operations, strategy, citizens, culture, individuals & organization, and technology. The study concluded that digital leadership has a significant positive impact on digital transformation as a whole, as well as on each pillar of digital transformation.
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