Arabic University Between Total Quality Assurance And Quality Certificates

الملخص

Abstract

The aim of this research is to explain some controversial concepts about the

concept of quality and total quality with an analytical study of the nature of the

philosophy of total quality in comparison with the nature of certificates and prizes

quality and the importance of each of the Arab Universities

The main problem of search in: the existence of confusion between the concept

of total quality management and quality management standards, such as "ISO

9000"

Results reached by the researcher: it can not in any way be regarded as the

terms "total quality management" and "quality certification" for Fezin synonymous,

is not considered the concept of total quality benchmark, but it does not come out being a management philosophy developed by organizations interested in theapplication, is Sample ISO 9001 quality management certificates as applicable to the universities on both

The research has included a set of recommendations and proposals, including: -

- Work on the formulation of a uniform scientific concept of TQM in higher

education and below.

- Work on the standardization of quality assurance and accreditation in the

Arab world as a whole

- Careful look and unite the Arab towards the acceptance or rejection of

what comes out of the west of the standards and requirements for the

classifications of Arab Universities

- Conviction that the launch of Arab universities around the world starting

from access to international certifications in the field of quality