Baraka, Bakinz Ezzat. “Stakeholders’ Satisfaction As an Introduction to Total Quality Management (TQM) in Universities: Egypt University for Science and Technology As a Model”. The Arab Journal For Quality Assurance in Higher Education 6 (June 1, 2013). Accessed December 20, 2024. https://journals.ust.edu/index.php/AJQAHE/article/view/559.