The reality of using information and communication technology, the challenges and improvement proposals from the point of view of students of the Abdelhafid Boussouf University Center, Mila - Algeria
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Abstract
The study examined the reality of using information and communication technology in higher education by analyzing the experiences of 128 students from the Abdelhafid Boussouf University Center, Mila (Algeria). The study aimed to evaluate the impact of technological tools, remote learning platforms, and generative artificial intelligence applications on the quality of education and student engagement. The findings revealed that smart devices and e-learning platforms are widely used but face challenges such as weak infrastructure, lack of technical skills, and limited interaction between students and lecturers. The study highlighted the importance of developing technological infrastructure and increasing awareness and training to support digital education. The study concluded that technology plays a pivotal role in enhancing the quality of higher education, particularly by providing flexibility in accessing content and facilitating the educational process. However, improvements are needed in digital infrastructure, the provision of modern devices, and the enhancement of students' and lecturers' skills in utilizing technology. The study also recommended developing interaction tools on remote learning platforms and integrating artificial intelligence applications to offer more personalized and effective educational experiences.
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University education, Information technology, E-learning, Artificial intelligence, Distance learning platform
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