The Quality of Applying Infrastructure and the Educational Services Standards in the Palestinian Technical Colleges from the Point of View of Faculty Members: A Case Study of Palestine Technical College – Deir Al Balah
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Abstract
This study aimed to investigate the faculty members’ perspective regarding the application of two quality standards at the Technical College of Palestine. These standards were infrastructure, consisting of buildings, classrooms, laboratories and workshops, and the standard of educational services. The aim was also to find out whether there are statistically significant differences between the respondents’ responses in terms of the level of application of the standards due to these variables: job description, scientific qualification and years of service. In respect of buildings, classrooms and educational services, the research sample was selected using the complete census method to include all faculty members who were (60). With respect to laboratories and workshops the sample was selected using the convenient sample method in order to include all faculty members in the college except those who teach the theoretical part (11 members). Two research tools were used to collect the data: an interview and a questionnaire consisting of (36) items distributed over (3) dimensions. The quantitative and qualitative analytical approach was used. Major results of study indicated that the degree of applying the two standards was n medium. The results also showed no statistically significant differences between the respondents’ responses regarding the level of application of the standards of infrastructure and educational services attributed to these variables: job description, qualification and years of service. Among the most important recommendations of the research is the need to work on developing and modernizing the quality and quantity of the buildings and classrooms, taking into account the safety elements; increasing the size and number of laboratories and workshops in proportion to the numbers of students; improving the infrastructure equipment; and providing high quality and efficient equipment, regular maintenance as well as high quality educational services.
Keywords: Quality of educational environment, Educational services, Technical colleges, Laboratories and workshops.
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